Bank of Beirut

  • Our Services
    • Motor Insurance Motor Insurance Motor Insurance
    • Travel Insurance Travel Insurance Travel Insurance
    • Expatriate Insurance Expatriate Insurance Expatriate Insurance
    • Home Insurance Home Insurance Home Insurance
    • Small Business Small Business Small Business
    • Term Life Term Life Term Life
    •  Saving Plan  Saving Plan Saving Plan
    • Medical Insurance Medical Insurance Medical Insurance
    • Personal Accident Personal Accident Personal Accident
    • Marine Insurance Marine Insurance Marine Insurance

Faq

About Beirut Insurance Group

  • Where do I submit a complaint?
  • You can submit a complaint by clicking on https://www.beirutinsurancegroup.com/ComplaintsAndComments/ and filling a form and you will be contacted within 3 working days.

  • How to contact Beirut Insurance Group?
  • You can contact Beirut Insurance Group by filling this form https://www.beirutinsurancegroup.com/Contact/ or by calling  01 900403 | 503 | 406 | 506 or sending an email on [email protected]

  • Why should I choose Beirut Insurance Group?
  • Beirut Insurance Group plays three major roles while assuming its duties as an insurer. The Group intends to be educators, distributors, and fair claims payers. Each of these roles will have an obligation towards our customers, which will ultimately lead to more awareness, trust, and confidence.

  • For how long has Beirut Insurance Group been in business?
  • Beirut Insurance Group has been in business since 1995

  • What products and services Beirut Insurance Group offers?
  • Beirut Insurance Group offers insurance plans catered to all target segments fulfilling their needs and proprieties.

  • Does Beirut Insurance Group have offices near me?
  • Beirut Insurance Group Offices are located in Jdeide, Nahr el Mot Highway - Le Boulevard bldg - 3rd, 7th, &  9th floor

  • How are Beirut Insurance Group consultants selected and trained?
  • Beirut Insurance Group team members are carefully selected and highly trained on all the products to provide you with the best insurance plan match that suits your ambitions.


  • How can I purchase a product from Beirut Insurance Group?
  • You can pay your insurance plan with Beirut Insurance Group either online on https://www.beirutinsurancegroup.com/payment-services/47/Payment-Services , Bank of Beirut Branches, or Bank of Beirut mobile app.

About Beirut Insurance Group
Travel Insurance

Travel Insurance

  • What is Travel insurance and why do I need it?
  • Beirut Insurance Group provides comprehensive coverage for the risks that travelers may encounter during their trips. This type of insurance is mandatory in some countries including all Schengen states. 

  • What does Travel Insurance Cover?
  • Travel Insurance from Beirut Insurance Group typically provides 3 mains types of coverage:

    - Medical related: emergency medical expenses, emergency medical evacuation, emergency medical repatriation, transportation of mortal remains, dental       emergency due to accidents, quarantine expenses due to Covid-19

    - Travel inconvenience: Sea and mountain rescue, return of children, trip delay, loss of luggage, loss of documents, stolen luggage and many more

    - Personal accidents (common carrier): death due to accidents

    Travel Insurance by Beirut Insurance Group also provides Travel Assistance: Telephone medical advice, arrangement for hospital admission, medical translation fees and medicine delivery among others.

  • When do I need to buy my Travel Insurance policy?
  • Travel Insurance provided by Beirut Insurance Group can be purchased before or after booking or purchasing your tickets. Your Travel Insurance policy must be purchased prior to your departure date.

  • How much does Travel Insurance cost?
  • Beirut Insurance Group provides Travel Insurance for as low as $2 per day. Your travel insurance cost depends on destination, duration and the traveler’s age.

  • Are there different types of Travel Insurance?
  • There are many types of Travel Insurance plans. Beirut Insurance Group provides different types of Travel Insurance Plans depending on your flight destination and geographical zone, limit of coverage and the traveler’s age.

  • Does Travel Insurance cover trip cancellations or delays?
  • Beirut Insurance Group’s Travel Insurance plan covers cancellation and delay of flights under its travel inconvenience Benefits clauses.

  • Does Travel Insurance Cover Medical emergencies abroad?
  • Beirut Insurance Group Travel Insurance Plan provides medical and health related benefits under its clauses. These benefits include emergency medical expenses, emergency medical evacuations, emergency medical repatriation, transportation of mortal remains, dental emergency in case of accident and other medical related emergencies.

  • Does Travel Insurance cover pre-existing medical cases?
  • Beirut Insurance Group provides the best Travel Insurance plans based on each individual’s specific needs.  The Travel Insurance plan covers the medical expenses resulting from an unfortunate emergency or accident during the trip. Medical expenses resulting from a pre-existing medical case or diseases are not covered by travel insurance plans

  • Does Travel Insurance cover lost or stolen belongings?
  • Beirut Insurance Group provides Travel inconvenience benefits in the clauses of its Travel Insurance plans. These benefits include sea and mountain rescue, return of children, trip delay, loss of luggage, loss of documents, stolen luggage and many more.

  • Does the Travel Insurance cover trip cancellation?
  • Beirut Insurance Group provides Travel inconvenience benefits. These include sea and mountain rescue, return of children, trip delay, loss of luggage, loss of documents, stolen luggage and many more.  Cancellation refunds are only valid if the cancellation reason is well founded, for example a declined Visa.

  • Can I extend my Travel Insurance policy?
  • Travel Insurance plans from Beirut Insurance Group can be extended during your trip if you decided to delay your return. Make sure to contact Beirut Insurance Group’s travel assistance if you decide to extend your trip. 71/033088

  • Can I buy Travel Insurance for a One-Way trip?
  • Beirut Insurance Group provides Travel Insurance plans for one-way ticket reservations. The Travel Insurance will automatically be suspended after a maximum period of one year.

Motor Insurance

  • What does third-party liability insurance cover?
  • Third Party Liability (T.P.L) insurance plan covers your share of liability or blame in an accident. The Lebanese Law divides liability into two sections; Material damage which is covered by the T.P.L plan and is optional and Bodily Injuries which is covered by the Compulsory Insurance plan. Experts at Beirut Insurance Group always encourage clients to buy both in order to provide them with the best coverage possible.

  • What is all-risk motor insurance?
  • All-Risk Motor Insurance is a comprehensive plan that offers a broader coverage from T.P.L, including damages to your own vehicle caused by yourself or others, theft, fire, and other non-accident-related incidents which depend on the plan purchased. Experts at Beirut Insurance Group will study each case in order to provide its customers with the best coverage possible.  

  • Does Motor Insurance from Beirut Insurance Group cover my stolen car?
  • All Risk and Total Loss Insurance plans cover total theft of the vehicle as well as the hold-up. Some plans can also include partial theft.

  • Does Motor Insurance cover damages from bullets and firearm?
  • Damages due to bullets and firearms are totally excluded from Motor Insurance policies. However, at Beirut Insurance Group, customers can purchase a standalone policy covering these risks for as low as $100.

  • Can I transfer my motor insurance policy to another vehicle?
  • All Motor Insurance Policies provided by Beirut Insurance Group can be transferred to another vehicle, with the exception of the Compulsory plan. However, transferring the policy from one car to another is subject to additional premiums. 

  • What should I do in case of an accident?
  • In case of an accident, first, keep calm and ensure your safety and that of others involved. Then, call an expert to the spot. After a maximum of 3 days, a claim should be declared to your broker or Insurance company.

  • Do I benefit from car replacement in case of an accident?
  • In case of medium to big accidents, customers can benefit from a car replacement during the period of their car’s repairs for up to 10 days. This service is available for customers who purchased this coverage. Experts at Beirut Insurance group will provide the best Insurance plan for each individual’s needs.

  • How can I renew my motor insurance policy from Beirut Insurance Group?
  • You can renew your motor insurance policy by contacting our experts at Beirut Insurance Group or through our online portal. Be sure to renew before the policy expiration date to avoid any lapses in coverage. Keep in mind that you can always call your insurance provider to negotiate new terms and premiums.

  • Are passengers covered by motor insurance in Lebanon?
  • Drivers and their family members are not considered as Third Party; thus they are excluded from Motor Insurance Policies. However, insurance companies are providing them with coverage under sub-limits in case of death, disability and medical expenses.

  • Can I drive my car outside of Lebanon with the local motor insurance policy?
  • Motor Insurance policies are limited to the Lebanese territories. Customers can purchase an Orange card policy which covers their liability when driving in Syria, Jordan and Iraq. Damages to vehicle are not covered under the Orange card policy.

  • Is it possible to transfer my motor insurance policy to a new owner when selling my car?
  • You can always transfer your motor insurance policies to another owner, subject to additional premiums. Transferring your motor insurance is not possible for the compulsory policy.

  • Can I make modifications to my car and still be covered by motor insurance?
  • You can always make modifications to your car and benefit from coverage. However, you have to declare these modifications to you Insurance Provider who has the right to accept or decline amending the policy.

  • Can I cancel my motor insurance policy at any time?
  • Motor Insurance, with the exception of the Compulsory policy, can be cancelled at any time. However, premium refunds are possible provided that no claims are made. 

  • What do I do if I bump or run over a person?
  • Keep calm, call the Red Cross on 140 and call an expert. Make sure that your compulsory policy is valid at all times to benefit from coverage in case of bumping or running someone over. 

  • What does Motor insurance plan include?
  • Beirut Insurance Group motor insurance includes Accidental damages (excluding mechanical damages), Total Loss (Accident, Fire or Theft), and Third Party Liability toward other vehicles or properties.

Motor Insurance
Medical Insurance

Medical Insurance

  • Can I cancel my medical insurance policy and get a refund?
  • In some specific cases, medical insurance policies may be refunded upon cancellation

  • What is the maximum number of claims allowed per year?
  • Usually, coverage is determined by financial limit and not by the number of claims made per year. Coverage also varies depending on the class of insurance the insured has asked and paid for.

  • Can I pay my medical insurance premium in installments?
  • Yes, you can pay your medical insurance premium from Beirut Insurance Group in installments, especially if you are Corporation.

  • Are maternity/pregnancy related expenses covered under medical insurance plans from Beirut Insurance Group?
  • Maternity and its complications are covered after 10 months of 1st enrollment with a medical insurance policy from Beirut Insurance Group

  • What are the exclusions of a medical insurance policy?
  • Main exclusions on medical insurance plans from Beirut Insurance Group are all pre-existing cases, and self-injury

  • How much does medical insurance cost?
  • Medical insurance premium from Beirut Insurance Group is determined based on the Insured’s age and the class of hospitalization and hospitals network the insured choses.

  • Are routine exams covered by medical insurance from Beirut Insurance Group?
  • All exams are covered by medical insurance from Beirut Insurance Group if they are deemed medically needed

  • Are there different types of medical insurance?
  • Yes, clients can choose between class of cover, IN or IN&OUT, Limited or Full Network, and others types of medical insurance plans

  • Are chronic illnesses covered by Medical Insurance from Beirut Insurance Group?
  • Yes, chronic illnesses are covered by Medical Insurance from Beirut Insurance Group, if they are diagnosed after their enrollment

  • Does medical insurance from Beirut Insurance Group cover plastic surgery?
  • Plastic surgery is only covered if the cause of the deformity in need of fixing is caused by an accident

  • What age is considered not eligible for medical insurance?
  • The maximum age at entry is 64. Beirut Insurance Group recommends that people purchase medical insurance when they are young to be able to keep benefiting from it till the age of 85.

Home Insurance

  • What is Home insurance?
  • Home Insurance is a Multi-Risks Policy that covers your home and belongings against All Risks and unexpected events.

  • What does Home Insurance cover?
  • The Home Insurance Policy offered by Beirut Insurance Group protects your home against fire, burglary, natural perils, water damage, lightning, cash in safe and many more

  • Are my personal belongings protected with Home Insurance?
  • Yes, Home Insurance protects your personal belongings, including furniture, electronics, clothing, and more, from covered events like theft or damage.

  • Does home insurance cover damages caused by neighbors or others?
  • Yes, your home insurance policy by Beirut Insurance Group provides coverage for damages caused by neighbors or others if the damage results from a covered peril. You may whatsapp us on 71-033088 for a free consultation.

  • Does home insurance cover me against fires?
  • Yes, home insurance policy by Beirut Insurance Group covers you against fires, helping to repair or rebuild your home and replace damaged belongings.

  • Does home insurance cover me against earthquakes?
  • Yes, the Home Insurance Policy offered by Beirut Insurance Group protects your home against natural perils including earthquake-related damages.

  • Does home insurance cover me for theft?
  • Yes, our Home Insurance policy covers you against theft and provides protection for stolen belongings and any damage caused during a break-in, subject to policy terms and conditions. You may whatsapp Beirut Insurance Group on 71-033088 for a free consultation.

  • Are the people living in my house and are my pets covered with home insurance?
  • No. Home Insurance covers the structure of your home and your personal belonging. People living in the house and pets are covered under other protection policies. You may whatsapp Beirut Insurance Group on 71-033088 for a free consultation.

  • Can I get home insurance if I live in a rental?
  • Yes, you may benefit from home insurance to protect your belongings if you live in a rental, though it is typically the responsibility of the property owner to insure the structure.

Home Insurance